Privacy policy

Living Library is a filmed life-story service based on the Central Coast of NSW. Contact: hello@livinglibrary.com.au.

What we collect when you enquire: your name, email, phone (if you give it), and anything you tell us about who you want filmed and where.

Why we collect it: to reply to your enquiry and to arrange the service if it is a fit. We do not add enquiry details to a newsletter, and we do not sell them.

Who we share with: only the tools needed to run the website and forms (for example Squarespace, and Meta if you submit a Meta lead form). We do not sell enquiry data, and we do not reserve a right to sell it later.

Storage: we keep enquiry records while they are useful for follow-up, then delete or archive them under a simple retention rule. Some hosts may process data outside Australia.

Access and correction: email hello@livinglibrary.com.au.

Filming and finished films: handled under separate consent and service terms before any shoot. Marketing use of footage needs a separate release and is never required for delivery. Commercial use of information from recorded interviews is a separate, unresolved customer agreement. It is not decided in this enquiry notice.